SUMMARY
Possesses excellent people skills with a track record of consistently exceeding customer expectations. Highly motivated, works well on own or in a team. Technical guru with broad and deep knowledge of all facets computer systems, allowing for the quick mastery of arbitrary technologies. Over twenty years experience in the field of Information Technology. Has strong interdisciplinary background in the sciences, in process of writing up research in complex systems. An innovative, loyal, and results-orientated professional, with strong communication and interpersonal skills.

EXPERIENCE

Byte Technosys Pvt. Ltd. – Director 2006 – Present

• As a senior executive, started, organized, and managed a highly profitable business.
• Built a highly visible business responsible for Infrastructure Management Services and Web Application Development.
• Managing a team of senior executives to achieve company goals.
• Designed and implemented various marketing plans along with business best-practices.
• Track and measure the success of programs relative to lead generation, overall revenue, E/R, and market share.
• Manage significant profit and loss with senior risk authority.
• All compliance, legal, systems, and operational issues.

Byte Technology – Proprietor 1996 – Present

• As a senior executive, started, organized, and managed a highly profitable business.
• Built a highly visible business responsible for Web Hosting Services.
• Managing a team of senior executives to achieve company goals.
• Manage significant profit and loss with senior risk authority.
• All compliance, legal, systems, and operational issues.
   

Talent Infoway Limited – Vice President 1998 – 2001

• Supervised up to 300 cross-functional employees, 5 Project Managers working on off-shore projects.
• Implemented numerous business process changes, such as maximizing efficiencies via IT automation.
• Meet with customers to determine their needs, gather and document requirements, communicate with customers throughout the development project to manage customer expectations, resolve issues, and provide project status.
• Track and measure the success of programs relative to lead generation, overall revenue, E/R, and market share.
   

Cybernes – Senior Network Consultant 1995 – 1996

• As a senior network consultant, it was my duty to provide solutions for Infrastructure Management.
• Deployed and managed structure cabling, server installations, network security and server management at various client locations.
• Lead a team of 13 engineers during my tenure.
   

Newzen Computers Pvt. Ltd. – Customer Support (Technical) 1993 – 1995

• As a technical support head, my duties were to ensure that all client queries are resolved in a timely manner.
• Lead a team of six support engineers.
• Designed software for automated call handling and support desk to ensure S.L.A. is met and reports are generated for the MIS department.
   

Navin Associates – EDP Incharge 1992 – 1993

• Duties involved day-to-day operations pertaining to the EDP department.
• Lead a team of 3 developers for in-house FAS system development using Fox Pro.
• Initiated a DTP department in the company to work on the internal publications of the company.

EDUCATION 

• Diploma in Management of E-business – 1994
• Bachelor of Commerce - 1992 from Gujarat University, India 
• All India Secondary School Examination – 1989 Central Board of Secondary Education, India

CERTIFICATIONS

• Achieved Internet Concepts Certification - [2001]
• Achieved E-commerce Concepts Certification - [2000]
• 1560: Updating Support Skills from Windows N.T. 4.0 Server to MS Windows 2000 - [2000]
• Achieved Network Technician Certification - [2000]
• Achieved Windows NT Administrator Certification - [2000]
• 1594a: Installing and Configuring Microsoft Windows 2000 File, Print and Web Server - [2000]
• Achieved Microsoft Certified Systems Engineer Certification - [1999]
• Achieved Microsoft Certified Professional + Internet Certification - [1999]
• Achieved Microsoft Certified Professional Certification - [1999]
• Creating and Configuring Web Server using Microsoft Tools - [1998]
• Accelerated Training for Microsoft Windows NT 4.0 in Enterprise Technologies - [1998]
• Accelerated Training for Microsoft Windows NT 4.0 - [1998]
• Certificate Course in Electronics - [1988]
• Practical Training in Photography - [1984] 

ACHIEVEMENTS

• Lecture on Internet Technologies and Microsoft Windows XP - [2006]�
  BISAG (Bhaskaracharya Institute For Space Applications and Geo-Informatics – Govt. of Gujarat).
• High-end Product Training to CIO’s – Govt. of Gujarat - [2004]
  Delivered lectures and training on Microsoft Windows 2003, Microsoft Windows XP, Active Directory, Microsoft Exchange Server, Microsoft ISA Server and Microsoft SQL Server.
• Winner of Golden Web Award [2002]
• Won the Golden Web Awards in [2002] for innovative web designing of Ace Tennis Academy web site.
• Interview on Television [2000]�
  Was on panel of experts for discussions pertaining to the CIH virus and related solutions for infrastructure security.
• Interview in Press and Media [1999]
  Launched kabootarmail.com – a regional language free email web site allowing registered users to send email in local languages.
• Pioneer in Live Web Cast of Navratri Festival [1999]
  Successfully broadcasted live streaming video of Navratri festival from India targeting the NRI’s. Have been doing this each year since 1999.
• Visiting Faculty at C.N.Vidhyalaya [1998-1999]
• Presentation and Show on Multimedia [1996]
  Delivered a presentation and live show on Multimedia and the Future of Multimedia at IIM-Ahmedabad on invitation from Micro Computer User’s Club.